Built for Soft Play

Soft Play Booking
Software
That Gets It.

Adult, child and toddler pricing. School-holiday sessions. Memberships, gift cards, and party payments. All in one system — purpose-built with soft plays in mind.

No credit card required. No contracts. Cancel anytime.

No Per-Cover Fees
Flat pricing, even on your busiest days
Free Forever Plan
All features, no card needed
Family-Run Support
Real people, not a call centre
Features

Built Around How Soft Plays Actually Work

Everything a play centre needs to sell sessions, parties and memberships — without spreadsheets or phone tag.

Adult, Child & Toddler Pricing

Price every age band separately. Babies free, toddlers cheaper, adults a nominal fee — and require at least one adult per booking automatically.

Group Codes

Two families booking together? One books, shares a 6-digit code, and the other joins the same booking — seated together, without half-empty tables.

School Holiday Scheduling

Separate term-time and holiday schedules with their own hours, sessions and prices. Set the date ranges once — they take over automatically.

Memberships

Sell unlimited-play subscriptions with automated recurring billing, a member portal, and per-plan booking rules. Recurring revenue you can count on.

Gift Cards

Digital gift cards parents actually buy — especially at Christmas. Custom designs, balance checking, expiry control and delivery to the recipient.

Party Payment Links

Take a deposit at booking, then send a payment link for the balance. Any amount, paid online in one tap, tracked against the booking.

BookingNinja guest types admin screen with Adult, Child, Toddler and Baby types linked to sessions and pricing
Guest Types

Adults, Kids, Toddlers,
Babes in Arms.

Soft play pricing is never one-price-fits-all. Define your own guest types with their own prices, limits and rules — and the booking form does the maths for parents.

A price for every age band
Charge children and toddlers different rates, a nominal adult entry fee, and let babies in free.
Require a supervising adult
Set a minimum of one adult per booking — or make one guest type require another entirely.
Rules per session
Offer toddler-only types on toddler mornings, and cap each type with its own min and max.
Babies don't eat capacity
Set a guest type to not count toward your venue limits, so babes in arms never block a sale.
Group Codes

Book Together.
Sit Together.

Mums' groups and NCT meetups book separately, then all want to sit together — leaving you juggling tables. Group codes fix it: one parent books, shares a code, and everyone else attaches themselves to the same booking.

One tap to share
The host gets a 6-digit code and share link on their confirmation — WhatsApp does the rest.
Tables stay full
Joiners are automatically seated with their group, so you don't end up with five half-empty tables.
Hold space for stragglers
Optionally let the host reserve extra spaces for a limited time while the rest of the group books.
Everyone pays their own way
Each family picks their own adults, children and toddlers — and pays for their own party.
Joining a group booking on a phone with a shared 6-digit group code
Seasonal Pricing

Term Time & School Holidays, Handled

Your busiest weeks shouldn't run on your quietest schedule. Set holiday hours, sessions and prices once — they activate themselves.

Seasonal opening time schedules with a School Holidays schedule covering summer, half term and Christmas date ranges

Seasonal schedules

Build a School Holidays schedule with its own opening hours and sessions. Add the date ranges — summer, half terms, Christmas — and it overrides your default automatically.

Peak pricing

Attach different guest-type pricing to weekend and holiday sessions, so peak demand earns peak rates without touching term-time prices.

Holiday-only sessions

Run all-day open play through the summer, toddler mornings in term time only, and special events whenever you like.

Itemised soft play checkout on a phone showing per-guest-type prices and a total to pay
Payments

Get Paid Before
They Arrive.

Charging upfront slashes no-shows and speeds up the door on a busy Saturday. Parents see an itemised total — each age band priced correctly — and pay online when they book.

Itemised checkout
Every guest type is listed with its own price, so parents see exactly what they're paying for.
Stripe & Square
Money goes straight from the parent into your own payment account. We never hold your funds.
Discounts, members & gift cards
One field at checkout accepts discount codes, member IDs and gift card codes.
Deposits or full payment
Take full payment, a per-head deposit, or card capture for no-show protection — your call, per session.
Recurring Revenue

Revenue That Doesn't Depend on the Weather

Turn regulars into members and gift-givers into new customers.

Membership plans admin with monthly and annual unlimited soft play plans

Unlimited-Play Memberships

Sell monthly and annual plans with automated recurring billing through Stripe. Members book through their own portal, discounts apply automatically, and you control how often each plan can book.

Explore the membership system
Digital gift card purchase page on a phone with gift card amounts to choose from

Gift Cards Grandparents Can Buy

A ready-made gift card shop for your venue — a Christmas essential for soft plays. Custom card designs, personal messages, digital delivery to the recipient, balance checking and expiry control. Redeemable against bookings online.

Included on your booking site at /vouchers
Parties & Paperwork

Party Balances & Waivers, Sorted

Birthday parties bring bigger sums and more admin. Both are covered.

Payment Links for Big Sums

Deposit at booking, balance later — the classic party pattern. From any booking, send a payment link for any amount with your own title and description. The parent pays online in one tap, and it's tracked against the booking.

Any amount Emailed to the customer Resend, refund or cancel

Terms, Conditions & Waivers

Add required agreement checkboxes to your booking form — socks-on rules, supervision policy, photo consent — globally or per session. No tick, no booking. And if you don't have T&Cs yet, generate a set free with our soft play terms & conditions generator.

Required checkboxes Per-session or global Custom fields included
And More

The Rest of the Toolkit

Everything above is included on every plan — alongside the rest of the toolkit.

Sell More Per Visit

Booking add-ons — grip socks, party bags, food platters
Pre-orders for party food, chosen before the day
QR table ordering and a POS terminal for your cafe
Discount codes with per-session and per-guest-type rules

Run the Floor

Separate areas with their own capacity — main frame vs toddler area
Capacity groups and booking limits shared across sessions
Visual floor plan and table management
Walk-in bookings from the front desk
Waitlist for sold-out sessions

Keep Parents in the Loop

Automatic email confirmations and reminders
SMS reminders to cut no-shows
Custom booking fields for allergies, ages and consent
Post-visit feedback collection

Know Your Numbers

Analytics dashboard — revenue, demand, repeat visits
Booking source and marketing attribution
Email & SMS marketing campaigns
Gift card and membership statistics
Every Kind of Session

One System, Every Session Type

Open Play

Timed play sessions with per-age pricing, capacity limits, and upfront payment. Your bread and butter, automated.

Toddler Mornings

Quieter weekday sessions just for under-5s, with their own schedule, pricing and toddler-area capacity.

Birthday Parties

Party packages with deposits, pre-ordered food, add-ons like party bags, and payment links for the balance.

Classes & Events

Music classes, SEN sessions, holiday specials — ticketed or table-based, one-off or repeating.

Pricing

Free to Start. No Per-Cover Fees.

Soft plays run on tight margins. Your booking system shouldn't eat them.

Free Forever Plan
£0 /month

Every feature on this page included

All features — guest types, group codes, memberships, gift cards
50 free (no-payment) bookings every month
Unlimited paid bookings — a small booking fee is added for the customer
Flat-rate monthly plans when you're ready to grow
Start For Free

No credit card required. See full pricing or the Free Forever plan in detail.

FAQ

Soft Play Questions, Answered

Can I charge different prices for adults, children and toddlers?
Yes. Guest types let you set separate prices for any age bands you like — for example a nominal adult fee, full-price children, cheaper toddlers, and free babies. You can also require at least one adult per booking and stop babies counting toward capacity.
Can I charge more during weekends and school holidays?
Yes. You can run separate term-time and weekend/holiday sessions with their own pricing, and seasonal schedules with their own opening hours that automatically take over for date ranges like summer holidays, half term and Christmas.
How do group bookings work for groups of parents?
With group codes. The first parent books and receives a 6-digit code and share link. Friends use the code to attach their own booking — choosing their own adults, children and toddlers and paying separately — and the system seats the whole group together automatically.
Can I sell soft play memberships?
Yes. The built-in membership system handles monthly and annual plans, automated recurring billing via Stripe, a member portal for self-service, automatic member discounts on bookings, and per-plan booking rules and limits.
Can I sell gift cards?
Yes. Your booking site includes a digital gift card shop with custom card designs, personal messages, delivery to a recipient by email, balance checking and configurable expiry. Gift cards can be redeemed against bookings online.
How do I take party deposits and balance payments?
Take a deposit or full payment when the party is booked, then send a payment link for the remaining balance — for any amount, with your own description. The customer pays online and the payment is tracked against their booking, with resend, refund and cancel controls.
Can parents accept my terms and conditions or a waiver when booking?
Yes. Add required agreement checkboxes and custom fields to the booking form, globally or per session — parents must tick them to complete a booking. BookingNinja also offers a free soft play terms & conditions generator to create your T&Cs.
Is there a free plan for small soft play venues?
Yes. The Free Forever plan costs £0 per month with every feature included, up to 50 free (no-payment) bookings per month and unlimited paid bookings with a small customer booking fee. Flat-rate monthly plans are available as you grow — with no per-cover fees on any plan.
Explore More

More Ways to Run Your Venue

Every BookingNinja plan bundles these tools in. Take a look at what else you get.

Ready for Calmer
Saturday Mornings?

Set up your sessions, prices and age bands in an afternoon. Take your first booking today. No credit card, no contracts, no per-cover fees.

Free up to 50 bookings/month. Upgrade anytime.