Everything
your soft play
needs. Then more.

Guest types, costs and limits, waivers, special events, gift cards and memberships. One connected system.

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No card required No contracts

BookingNinja guest types screen showing Adult, Child, Toddler and Baby rules across soft play sessions

Soft play booking form with separate Adult, Child, Toddler and Baby prices and limits

The whole venue, covered.

Live venues Real customers near you
Guest types Prices, rules and limits
Sessions & events Every kind of visit
Parties & waivers Payment and paperwork
Repeat visits Memberships and gifts
Everything else The wider toolkit

Built for soft play. Used by soft play.

£1.6m+

in online payments processed in the last 12 months

122,464

confirmed bookings managed in the same 12 months

“Our customers have been very happy with the booking process. It’s been a fantastic move for us.”

Sarah Scribbleton Soft Play

Closest to Columbus

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Set every price.
Hold every limit.

Soft play is never one-price-fits-all. Build the age bands your venue actually uses, then set the cost, booking rules and capacity effect for each one. Parents see a clear total while your limits stay protected.

A price for every age band Charge adults, children and toddlers differently, and let babies book free.
Minimums and maximums Control how many of each guest type can be included in one booking.
Adult supervision rules Make one guest type require another, such as at least one adult per booking.
Capacity that reflects the room Choose which guest types use capacity, so babes in arms do not block a place.

Guest types admin screen with Adult, Baby, Child and Toddler types linked to soft play sessions and pricing

Ordinary Saturday.
Holiday special.

Your toddler morning should not behave like a Saturday party or a school-holiday event. Give each session its own schedule and rules, then let seasonal opening times switch the right setup on for the right dates.

Every kind of session Open play, toddler mornings, parties, classes and one-off events live together.
Term time and holidays Date-based schedules take over automatically for half term, summer and Christmas.
Rules per session Choose the guest types, prices, deposits, sale windows and waivers that belong.
Shared capacity Use capacity groups when several sessions draw from the same room or stock.

Seasonal opening-time schedules for school holidays, half term and Christmas

Payment taken.
Paperwork follows.

Keep checkout quick, then handle everything the visit needs before arrival. Waiver links, reminders, deposits and balance payments all stay connected to the booking your team will open at the front desk.

Booking first, waiver second Parents complete checkout, then receive the signing link automatically.
The whole party covered Collect one signature per booking or per guest and let adults sign for children.
Payment your way Take full payment, a deposit or card capture according to the session.
Party balances tracked Send a payment link for the remainder and keep it attached to the booking.

See how digital waivers work Generate soft play terms

BookingNinja waivers screen with waivers and signing rules

Itemised soft play checkout with per-guest prices and online payment

Fill the diary.
Bring families back.

A soft play visit does not have to be a one-off sale. Memberships make regular visits easy, while gift cards turn birthdays and Christmas into bookings that are already paid for.

Recurring memberships Sell monthly or annual plans with their own booking rules and benefits.
A member area Let members manage their plan and use their benefits when they book.
Digital gift cards Parents and grandparents can buy, personalise and send vouchers online.
Redeem at booking Gift-card balances apply to online bookings and stay visible to your team.

Membership plans with monthly and annual soft play options

Digital gift-card shop with voucher amounts to choose from

And plenty beyond the booking form.

The booking engine is the start. The same account can sell extras, manage the floor, keep parents informed and show you what is working.

Sell more per visit

Booking add-ons for grip socks, party bags and food platters
Food and drink pre-orders collected before the visit
Discount codes with session and guest-type rules
Table ordering and online ordering for the café

Run the floor

Shared capacity groups across sessions and areas
Walk-ins, waiting lists and live booking management
Visual floor plans and table assignment
Guest notes, payment and waiver status in one place

Keep families informed

Automatic confirmations and reminders
SMS reminders for time-sensitive visits
Custom fields for allergies, ages and consent
Customer-managed booking changes where you allow them

Know what is working

Revenue, demand and repeat-visit analytics
Booking-source and marketing attribution
Email and SMS marketing campaigns
Gift-card and membership reporting

Soft play questions, answered.

Can I charge different prices for adults, children and toddlers?

Yes. Create any guest types you need and give each one its own price, description and availability. You can require a supervising adult, let babies book free, and decide which guest types count towards capacity.

Can each guest type have its own minimum and maximum?

Yes. Set minimum and maximum quantities per guest type and per session. You can also combine these with overall session limits and capacity groups shared across sessions.

Does it support parties and special events as well as open play?

Yes. Run open play, toddler sessions, birthday parties, classes and one-off events in the same system. Each session can have its own dates, times, guest types, prices, capacity, payments, sale windows and waivers.

Do waivers block parents from finishing a booking?

No. Parents book and pay first, then receive the waiver signing link by email and on their confirmation screen. You can collect one signature per booking or per guest, let adults sign for children, send reminders and see who is still outstanding.

How do group bookings work for groups of parents?

The first parent books and receives a six-digit group code and share link. Friends use it to attach their own bookings, choose their own guest types and pay separately while the group stays connected.

Can I take party deposits and collect the balance later?

Yes. Take full payment or a deposit when the party is booked, then send a payment link for the remaining balance. The payment is recorded against the booking and can be resent, refunded or cancelled from the admin area.

Can I sell memberships and gift cards?

Yes. Memberships support recurring plans, member booking rules and a self-service member area. Digital gift cards can be bought online, sent to a recipient and redeemed against bookings.

Is there a free plan for a small soft play venue?

Yes. Free Forever costs £0 per month and includes every feature, with up to 50 no-payment bookings each month. Bookings with a payment can continue beyond that allowance with the customer booking fee shown at checkout. Paid monthly plans are available when you want them, with no contracts or per-cover fees.

More ways to run your venue.

Every BookingNinja plan includes the wider toolkit. Open any feature for the full detail.

WebsiteNinja

A full website builder with free design and setup.

Everything your soft play needs. Then more.

The whole venue, covered.

Built for soft play. Used by soft play.

Set every price.Hold every limit.

Ordinary Saturday.Holiday special.

Payment taken.Paperwork follows.

Fill the diary.Bring families back.

And plenty beyond the booking form.

Sell more per visit

Run the floor

Keep families informed

Know what is working

Soft play questions, answered.

More ways to run your venue.

WebsiteNinja

Memberships

Member Events

Pre-orders

Order at Table

Online Ordering

Point of Sale

Staff Rota

Floor Plans

Waivers

Gift Vouchers

Analytics

Venue Benchmarks

Deposits & No-Shows

Social Graphics

Free for Charities

Quandoo Alternative

See every feature

Ready to run the whole venue in one place?

Everything
your soft play
needs. Then more.

Set every price.
Hold every limit.

Ordinary Saturday.
Holiday special.

Payment taken.
Paperwork follows.

Fill the diary.
Bring families back.