BookingNinja vs. ResDiary

We started BookingNinja because we founded our own cafe here in England, and were disappointed with the reliability, quality and high pricing of the big name booking platforms. Years of innovation and customer feedback later, we still find that we not only offer the best value, but also the widest set of features as standard, the highest rating on Trustpilot, and the best customer support. This is why over half of our customers to come to us to solve thier online booking needs AFTER using alternative big name services.

But why else should you consider us over ResDiary? #1 - BookingNinja is Cheaper and Clearer About Pricing Like many online booking platforms, ResDiary has a really long, detailed pricing page that tells you everything... except the actual price of the service. But we can save you the effort - we've had plenty of customers moving over from ResDiary and it's unlikely even the smallest venue would be paying less than £100 a month. Our pricing for our starter plan is £49.95, or half of that, and we both offer commission free, unlimited bookings for that price. But that's just on the basic monthly cost, which with ResDiary, is only the start of your charges... #2 - BookingNinja's Cheapest Plan Offers Way More Features - At No Extra Cost At ResDiary, everything costs extra. Basic booking features, like taking a deposit? Extra cost. Group reservations? Extra cost. Gift cards? You guessed it -- time to get out the wallet. Those aren't "add-ons" at BookingNinja, they're basic features that help you manage and grow your business via your booking form, so we include them even in our cheapest package, with no added extra charge. So in addition to charging double our rates for the basic service, you'll also be paying an additional £150 in "add-ons" just to get back to the same level of features we offer on even our cheapest service. #3 - BookingNinja Doesn't Lock You Into Contracts Neither did ResDiary... until recently, when they started locking people who wanted to leave into restrictive notice periods. At BookingNinja, we don't and never will lock you into a contract with us. We find it easier and more profitable to make a high quality booking platform that our venues don't ever considering leaving, rather than spending time making sure they can't. #4 - BookingNinja Maintains a Much Higher Customer Rating Our Trustpilot score is, at the time of writing, 4.5 out of 5 with zero one star reviews. Meanwhile, 46% of ResDiary's reviews are one star, that's nearly half of everyone reviewing thier service giving them the lowest possible rating. We'd summarise the reviews for you, but it'll be much easier for you to check them out yourself.

Perhaps ResDiary would benefit from our customer feedback features for our venues. which let you direct lower score reviews onto our platform while sending customers rating you higher directly to public review sites.

#5 - You Can Sign Up to BookingNinja, For Free, Right Now Ultimately, everyone wants you to use thier service, right?

But unlike ResDiary, you actually can use BookingNinja! Register a free account without any card details, and you'll be able to access all of our features and having a booking form live in less than five minutes, so you can see for yourself if we live up to our words. Or you could try out ResDiary. All you'll need to do is send them your details, wait several days for a sales person to arrange a meeting, sit on a sales call without any hands on with the software, and then enter into a contract up front before even being able to login.