Trusted By
500+
Active Businesses
Customer Rating
4.9/5
Independently Rated
See How We Compare

BookingNinja vs. ResDiary

ResDiary offers half the features of BookingNinja for double the cost, but that's just on pricing. Find out more about how our services compare.

Affordable 0% Payment Comission Mobile Friendly LiveChat as Standard

Why Switch from ResDiary?

Why Switch from ResDiary?

We started BookingNinja because we founded our own cafe here in England, and were disappointed with the reliability, quality and high pricing of the big name booking platforms.But why else should you consider us over ResDiary

#1 - BookingNinja is Cheaper and Clearer About Pricing

Like many online booking platforms, ResDiary has a really long, detailed pricing page that tells you everything... except the actual price of the service. But we can save you the effort - we've had plenty of customers moving over from ResDiary and it's unlikely even the smallest venue would be paying less than £100 a month.

Our pricing for our starter plan is £49.95, or half of that, and we both offer commission free, unlimited bookings for that price. But that's just on the basic monthly cost, which with ResDiary, is only the start of your charges...

#2 - BookingNinja's Cheapest Plan Offers Way More Features - At No Extra Cost

At ResDiary, everything costs extra. Basic booking features, like taking a deposit? Extra cost. Group reservations? Extra cost. Gift cards? You guessed it -- time to get out the wallet. Those aren't "add-ons" at BookingNinja, they're basic features that help you manage and grow your business via your booking form, so we include them even in our cheapest package, with no added extra charge.

So in addition to charging double our rates for the basic service, you'll also be paying an additional £150 in "add-ons" just to get back to the same level of features we offer on even our cheapest service.

#3 - BookingNinja Doesn't Lock You Into Contracts

Neither did ResDiary... until recently, when they started locking people who wanted to leave into restrictive notice periods. At BookingNinja, we don't and never will lock you into a contract with us.

We find it easier and more profitable to make a high quality booking platform that our venues don't ever considering leaving, rather than spending time making sure they can't.

#4 - BookingNinja Maintains a Much Higher Customer Rating

Our Trustpilot score is, at the time of writing, 4.5 out of 5 with zero one star reviews. Meanwhile, 46% of ResDiary's reviews are one star, that's nearly half of everyone reviewing thier service giving them the lowest possible rating.

We'd summarise the reviews for you, but it'll be much easier for you to check them out yourself.

Perhaps ResDiary would benefit from our customer feedback features for our venues. which let you direct lower score reviews onto our platform while sending customers rating you higher directly to public review sites.

#5 - You Can Sign Up to BookingNinja, For Free, Right Now

Ultimately, everyone wants you to use their service, right?But unlike ResDiary, you actually can use BookingNinja! Register a free account without any card details, and you'll be able to access all of our features and having a booking form live in less than five minutes, so you can see for yourself if we live up to our words. Or you could try out ResDiary.All you'll need to do is send them your details, wait several days for a sales person to arrange a meeting, sit on a sales call without any hands on with the software, and then enter into a contract up front... easy...

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Feature Comparison

See how BookingNinja compares to ResDiary

Feature BookingNinja ResDiary
Starting From £49.99 P/M £120 P/M
Upfront Pricing
LiveChat Support
SMS Notifications £0 Monthly, 0.38p Each £10 Monthly, 0.4p Each
Deposit Commission 0% On Bookings 1% On Bookings
Unlimited Bookings
Email Marketing Tools
Per Guest Type Pricing

Included By Default

More Features Better Value Superior Support
Manage Customer Feedback

Manage Customer Feedback

Maximise your positive review amount while keeping negative reviews visible only to you using the exact system that's helped our own Board cafe become one of the best rated in the world.

Special Opening Times

Special Opening Times

Adjust your default opening times in seconds, copy existing times without having to start new and remove or delete different sessions with ease.

Sell Add Ons Commission Free

Sell Add Ons Commission Free

Sell commission free add-ons, like drinks or experiences, at the same time as customers make their booking and generate brand new revenue streams.

Industry leading Customer Service

Industry leading Customer Service

Customer service that protects your business, and emergency support offered as standard and team members who can help achieve your (booking related) dreams.

Take Payments During Booking

Take Payments During Booking

Using Stripe and thier powerful and secure checkout, we can take payments and deposits online using Google Pay, Apple Pay, and more.

Decrease No Shows With Card Capture

Decrease No Shows With Card Capture

Card Capture, where card details are taken, but not charged, is the number one way to reduce no shows and reduce empty covers. It's offered free on BookingNinja.

Free Setup & Import

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