BookingNinja is a modern cost effective alternative to ResDiary - created by vetrans of the Hospitality industry
Join thousands of venues who've made the switch to BookingNinja for better features and lower costs!
Get alerted to changes in your bookings by email, SMS or webhooks, so you don't have to stay glued to a screen all day.
Learn moreDisable and enable features from your main booking views and internal booking process and pick only what you want you and your team to see.
Learn moreGather helpful information on your customers that extends beyond a single booking, take internal notes and see helpful stats and information on a single, searchable database.
Learn moreWith over 25% of Gift Cards never redeemed, unlock a new profitable revenue stream by selling gift cards direct.
Learn moreLet customers define how long their booking will last for, ensuring your at your maximal capacity and they get the session they need.
Learn moreBut why else should you consider us over ResDiary?
#1 - BookingNinja is Cheaper and Clearer About Pricing
Like many online booking platforms, ResDiary has a really long, detailed pricing page that tells you everything... except the actual price of the service. But we can save you the effort - we've had plenty of customers moving over from ResDiary and it's unlikely even the smallest venue would be paying less than £100 a month.
Our pricing for our starter plan is £49.95, or half of that, and we both offer commission free, unlimited bookings for that price. But that's just on the basic monthly cost, which with ResDiary, is only the start of your charges...
#2 - BookingNinja's Cheapest Plan Offers Way More Features - At No Extra Cost
At ResDiary, everything costs extra. Basic booking features, like taking a deposit? Extra cost. Group reservations? Extra cost. Gift cards? You guessed it -- time to get out the wallet. Those aren't "add-ons" at BookingNinja, they're basic features that help you manage and grow your business via your booking form, so we include them even in our cheapest package, with no added extra charge.
So in addition to charging double our rates for the basic service, you'll also be paying an additional £150 in "add-ons" just to get back to the same level of features we offer on even our cheapest service.
#3 - BookingNinja Doesn't Lock You Into Contracts
Neither did ResDiary... until recently, when they started locking people who wanted to leave into restrictive notice periods. At BookingNinja, we don't and never will lock you into a contract with us.
We find it easier and more profitable to make a high quality booking platform that our venues don't ever considering leaving, rather than spending time making sure they can't.
#4 - BookingNinja Maintains a Much Higher Customer Rating
Our Trustpilot score is, at the time of writing, 4.5 out of 5 with zero one star reviews. Meanwhile, 46% of ResDiary's reviews are one star, that's nearly half of everyone reviewing thier service giving them the lowest possible rating.
We'd summarise the reviews for you, but it'll be much easier for you to check them out yourself.
Perhaps ResDiary would benefit from our customer feedback features for our venues. which let you direct lower score reviews onto our platform while sending customers rating you higher directly to public review sites.
#5 - You Can Sign Up to BookingNinja, For Free, Right Now
Ultimately, everyone wants you to use their service, right?But unlike ResDiary, you actually can use BookingNinja! Register a free account without any card details, and you'll be able to access all of our features and having a booking form live in less than five minutes, so you can see for yourself if we live up to our words. Or you could try out ResDiary.All you'll need to do is send them your details, wait several days for a sales person to arrange a meeting, sit on a sales call without any hands on with the software, and then enter into a contract up front... easy...
Let's compare the cost of processing 500 bookings at £20 each (£10,000 total revenue):
Unlock a wealth of powerful features, designed and built based on real feedback from venue owners worldwide.
BookingNinja's transparent pricing means you pay one flat fee with no per-booking fees or commissions.
Important: Sometimes providers make it incredibly hard to find their pricing. Our estimates above are based on publically available data
Feature | ResDiary | BookingNinja |
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Allow Customers to Pick Their Booking Duration, and Charge Per Time Interval
Let customers define how long their booking will last for, ensuring your at your maximal capacity and they get the session they need. |
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Communal Dining & Same Table Seating
Communal dining experiences are growing ever popular, and with BookingNinja your venue or events can support same table seating! |
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Create Seperate Floors & Areas
Take bookings for separate areas, for example indoor and outdoor seating - and put your guests in control of their experience. |
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Custom Terms & Conditions
Ask customers to agree to your booking terms before they can complete their booking |
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Group Together Guests with Group Codes
Got limited tables and often find groups are booking independently from each other using those tables up? Group codes allows people to join their friends booking. |
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Have Bookings Ready to Jump In to Cancellations with Wait Lists.
Turn "fully booked" into future revenue. Smart Waitlist automatically captures customers for specific time slots and notifies them instantly when tables open up. Recover lost restaurant bookings effortlessly. |
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Industry leading Customer Service
Customer service that protects your business, and emergency support offered as standard and team members who can help achieve your (booking related) dreams. |
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Require Email Confirmation To Accept Bookings
Stop mass fake bookings by requiring and confirming contact details during booking. |
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Send Marketing Emails Directly
Use already collected customer email and phone numbers to send customised marketing messages to encourage visits. |
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Set Customistable Guest & Ticket Types
Specify different types of guests, like adults and children, create unique tickets for events, and set custom rules based on every ticket to run a dynamic event business. |
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Take Payments During Booking
Using Stripe and thier powerful and secure checkout, we can take payments and deposits online using Google Pay, Apple Pay, and more. |
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Feature | ResDiary | BookingNinja |
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Sell Gift Cards Commission Free |
Extra Cost
£35.00
(Fixed)
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Included
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SMS Confirmations & Reminders |
Extra Cost
£10.00
(Fixed)
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Included
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Take Pre-Orders Online |
Extra Cost
£45.00
(Fixed)
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Included
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Escape the clutches of antiquated booking platforms with their locked-in contracts and high fees. Go independent with BookingNinja and experience true power and flexibility.