Alternative To BookWhen

BookingNinja is a full service booking and events platform that offers vastly more customisation, far greater management and capacity rules and a superior customer experience that can be fully branded.

Start Your Free Trial
BookingNinja

Why BookingNinja is Better

BookingNinja's Trustpilot 5★:
96%
BookWhen:
95%
Cost (750 bookings): £49.00
BookWhen: £46.00
BookingNinja Commission Fee: None
BookWhen: None

Ready to Switch from BookWhen?

Join thousands of venues who've made the switch to BookingNinja for better features and lower costs!

No credit card required 15-minute setup

Highlighted Features

Custom Terms & Conditions

Ask customers to agree to your booking terms before they can complete their booking

Learn more

Group Together Guests with Group Codes

Got limited tables and often find groups are booking independently from each other using those tables up? Group codes allows people to join their friends booking.

Learn more

Set Customistable Guest & Ticket Types

Specify different types of guests, like adults and children, create unique tickets for events, and set custom rules based on every ticket to run a dynamic event business.

Learn more

Apply a Custom Booking Fee

Use Booking fees to add an additional charge, and unlock more revenue per booking - with no commission.

Learn more

Allow Customers to Pick Their Booking Duration, and Charge Per Time Interval

Let customers define how long their booking will last for, ensuring your at your maximal capacity and they get the session they need.

Learn more

BookingNinja is a full venue, restaurant, bar, activity centre and soft play booking management platform with integrated CRM, marketing tools, website tools, powerful capacity management and more. BookWhen is more like a ticketing platform that can used to take regular bookings.

If all you need is to sell tickets, BookWhen are cool. Like BookingNinja, they are transparent with pricing and they are not taking a cut. We believe we're better of course, but we encourage you to check out the features of both. 

But online booking is more than just selling tickets for most businesses. Modern need to manage a busy, dynamic venue that can keep up with quick changes, walk ins, automatic party bookings, exclusive hire and more, and that's where we come in.

The "Simple" BookWhen Customer Experience

BookWhen's slogan is "The Online Booking System that keeps things simple."

But because BookWhen lacks a lot of features and settings, the actual booking experience for customers is often a mess of different buttons, unclear instructions, and rules they have to follow to compensate for this.

Things that should be shown in stages all get thrown onto a single, confusing page, leading to text like this:

An Adult Ticket Is A Requirement To Accompany A Child Ticket: Each attending adult must have a purchased adult ticket to reserve a seat. Ticket Availability Limitation: If an adult and child ticket cannot be selected during the booking process, it indicates insufficient tickets are available, and no table will be reserved" and "You MUST book an adult ticket before booking child places or entry will not be possible. If adult tickets are fully booked, please select a different time slot.

You don't want your customers reading riddles or doing maths homework to book.

Why do your customers need to learn how your booking software works? On BookingNinja, you simply select the guests. We'll tell a customer if something is wrong, but we won't give every single customer an instruction manual the minute they arrive on the booking page, it's a bad experience.

And you'll see this all the time. How does it feel to use BookWhen for this venue, where every single booking has to have multiple identical options because BookWhen can't really book anyone to a table, and you have to click endlessly down to see different days? Or for this one, where the page offers nearly 20 different types of booking, all at once, in a massive list?

Now visit some of our BookingNinja online booking forms, which you can find here. Which are more appealing, friendly and simple to use? 

Is BookWhen Cheaper Than BookingNinja?

The BookWhen Gold plan is £39.99, and is roughly comparable with our standard plan, which is £49.95. However, our prices are inclusive of VAT, so the real BookWhen price is actually closer to £47.99, around the same price as BookingNinja.

While our gold plan is more, it also offers way more features, including payment links for managing bookings, a vastly superior booking view and filtering options, hundreds more options and a more modern design with searchable options.

Both BookingNina and BookWhen don't charge you for payments beyond the regular bank fee. However, BookWhen limit team members, bookings and booking pages across all their plans, so as you grow, you will have to start paying them more. BookingNinja offers unlimited bookings, unlimited team members and unlimited booking pages, on all our paid plans, for life.

BookWhen has no table management

Because BookWhen is really a ticketed platform, it has no ability to manage customer capacity beyond just ticket numbers. You can book people to tables, but only if you sell tickets as tables, it's not really checking availability live.

BookingNinja has full, powerful table management that can used with regular bookings or to book people to events. Even if you don't use table management yet, will you introduce a café in the future, or want to book parties to tables one day? If so, you'll have to find new booking software later.

Free Demo vs. Free Plan

BookWhen and BookingNinja can be both used for free. Very few booking software actually does this - most hide behind sales teams before you pay them - so we encourage you to not take our word for anything and check us both out. 

However, keep in mind that while BookWhen offer a free trial for two weeks, we offer a full free plan that has all the features of our paid standard account but limits bookings. BookWhen also have a free plan that limits bookings, but it disables just about every major feature, so it's not really a viable options for most businesses.

Sign up to BookingNinja today!

Plans & Pricing

We're comparing plans that allow for 750 bookings per a month. Additional plans may be available.
Plus

Plan Details Comparison

RECOMMENDED

BookingNinja BookingNinja

Monthly Cost
£49.00
Included Bookings
Unlimited
Commission Fee
None
Per Booking Fee
None
Setup Cost
Free
Plus

BookWhen

Monthly Cost
£46.00
Included Bookings
Unlimited
Commission Fee
None
Per Booking Fee
None
Setup Cost
Free

Cost Comparison Example

Let's compare the cost of processing 500 bookings at £20 each (£10,000 total revenue):

BookingNinja
  • Monthly plan: £49.00
  • Per booking fee: £0.00
  • Commission: £0.00
  • Total Cost: £49.00
BookWhen
  • Monthly plan: £46.00
  • Per booking fee: £0.00
  • Commission (0%): £0.00
  • Total Cost: £46.00

Unlock a wealth of powerful features, designed and built based on real feedback from venue owners worldwide.

BookingNinja's transparent pricing means you pay one flat fee with no per-booking fees or commissions.

Important: Sometimes providers make it incredibly hard to find their pricing. Our estimates above are based on publically available data

Feature Comparison

Feature BookWhen BookingNinja
Apply a Custom Booking Fee

Use Booking fees to add an additional charge, and unlock more revenue per booking - with no commission.

Included
Create Custom Forms and Categories

Using Session Categories, even businesses with multiple events, sessions and activities can have booking forms that are easy to manage and visually appealing for customers.

Included
Group Together Guests with Group Codes

Got limited tables and often find groups are booking independently from each other using those tables up? Group codes allows people to join their friends booking.

Included
Require Email Confirmation To Accept Bookings

Stop mass fake bookings by requiring and confirming contact details during booking.

Included
Sell Add Ons Commission Free

Sell commission free add-ons, like drinks or experiences, at the same time as customers make their booking and generate brand new revenue streams.

Included
Sell Gift Cards Commission Free

With over 25% of Gift Cards never redeemed, unlock a new profitable revenue stream by selling gift cards direct.

Included
Included
Take Pre-Orders Online

Create menus and take pre-orders for large groups via online bookings.

Included

A Booking Platform for 2025, not 1995

Escape the clutches of antiquated booking platforms with their locked-in contracts and high fees. Go independent with BookingNinja and experience true power and flexibility.

;