Hundreds of Features
Bookings without compromise

Take bookings for separate areas, for example indoor and outdoor seating - and put your guests in control of their experience.

We may be founded in the UK, but we serve venues from Mexico to Australia with custom time zones, tax settings and currency support.

Close down different sessions or entire months of your venue within moments, and let customers know whey they aren't able to book on that day.

Our manual booking system is designed for power, simplicity and speed and has been developed after years of listening to the needs and feedback of real venues.

Stop mass fake bookings by requiring and confirming contact details during booking.

Our booking history is viewable per booking or venue wide, and keeps track of every new booking and every edit, giving you the information you need when you need it.

Pick between two fully featured and customisable booking views at any time, see bookings for just the day, or pick custom date ranges.

Adjust your default opening times in seconds, copy existing times without having to start new and remove or delete different sessions with ease.

Let customers define how long their booking will last for, ensuring your at your maximal capacity and they get the session they need.

Communal dining experiences are growing ever popular, and with BookingNinja your venue or events can support same table seating!

Got limited tables and often find groups are booking independently from each other using those tables up? Group codes allows people to join their friends booking.

Change the length of bookings depending on the total number of guests, with each session able to have it's own rules.

Setup table chains to show the system which tables can join together and increase your venue capacity and booking options by as much as 30% within minutes.

Automatically place guests on the best-suited table for your business, move guests, enable and disable tables and areas per session.

Turn "fully booked" into future revenue. Smart Waitlist automatically captures customers for specific time slots and notifies them instantly when tables open up. Recover lost restaurant bookings effortlessly.

Get alerted to changes in your bookings by email, SMS or webhooks, so you don't have to stay glued to a screen all day.

All accounts have access to our easy to use debug tool which allows you to see why time slots are or are not available on your public form.

Breeze through setup and take control of our powerful tools with our updated help centre. Now including video guides!

Save hours and make swapping services painless with a completely free data import offered on any of our paid accounts.

Customer service that protects your business, and emergency support offered as standard and team members who can help achieve your (booking related) dreams.

The BookingNinja website supports all modern tablet devices and phones, without the need for a separate app that needs constant updating.

Create, edit and remove access to an unlimited number of team members. Change accounts to be able to edit and view different parts of the site, or simply the app for team members.

Capture card details at the time of booking, but don't initiate the charge unless the user no-shows or you manually specify to charge.

Create discounts and coupons for money off whole or part of a booking deposit, set when discounts run or can be used, and make your own codes.

Specify different types of guests, like adults and children, create unique tickets for events, and set custom rules based on every ticket to run a dynamic event business.

Using Stripe and thier powerful and secure checkout, we can take payments and deposits online using Google Pay, Apple Pay, and more.

Use Booking fees to add an additional charge, and unlock more revenue per booking - with no commission.

Take booking deposits and payments in the currency that makes most sense to your business, and have payment choices dynamically adapt to the customer.

Learn what's popular - and what isn't - based on real bookings and customer data. Filter by date and identify trends and concerns.

Gather helpful information on your customers that extends beyond a single booking, take internal notes and see helpful stats and information on a single, searchable database.

Sell commission free add-ons, like drinks or experiences, at the same time as customers make their booking and generate brand new revenue streams.

With over 25% of Gift Cards never redeemed, unlock a new profitable revenue stream by selling gift cards direct.

Use already collected customer email and phone numbers to send customised marketing messages to encourage visits.

Quickly discover which ingredients, menu items and menu categories are making the most revenue, and which ones could be adjusted to increase profits.

Your data is yours, and you shouldn't have to ask for it. Export your booking and customer information into multiple formats at any time.

Tired of having to manually export? Link with your Google account and we'll send booking data to you in real time.

Create menus and take pre-orders for large groups via online bookings.

Maximise your positive review amount while keeping negative reviews visible only to you using the exact system that's helped our own Board cafe become one of the best rated in the world.

Reduce your no-show rate, remind customers of important dates, increase customer satisfaction and give yourself a backup against the dread "spam filter"

Embed or Link to your enquiry forms & capture customer information, add custom fields and respond directly within your BookingNinja control panel.

Ensure your customers feel remembered with notes that can be applied and recalled each time a customer books, or block a problematic customer from booking at all.

Send messages to customers that are currently inside your venue - keeping them informed and offering a sales opportunity

Disable and enable features from your main booking views and internal booking process and pick only what you want you and your team to see.

Using Session Categories, even businesses with multiple events, sessions and activities can have booking forms that are easy to manage and visually appealing for customers.

Create your own theme and match your venue colours up perfectly with custom themes.

Use custom booking fields to collect important or helpful information at the point of booking, and display that information in different ways to your team.

Ask customers to agree to your booking terms before they can complete their booking

Make the booking form feel your own, with your own logo, background and colours. Set initial messages and tweak nearly every area of the form.

Search every setting on the site in seconds and get straight to the parts of the site you need.