Hundreds of Features

Bookings without compromise

Analyse Costs and Margins For Food & Drink

Quickly discover which ingredients, menu items and menu categories are making the most revenue, and which ones could be adjusted to increase profits.

Decrease No Shows With Card Capture

Card Capture, where card details are taken, but not charged, is the number one way to reduce no shows and reduce empty covers. It's offered free on BookingNinja.

Export Booking Data Any Time

Your data is yours, and you shouldn't have to ask for it. Export your booking and customer information into multiple formats at any time.

Group Together Guests with Group Codes

Got limited tables and often find groups are booking independently from each other using those tables up? Group codes allows people to join their friends booking.

Require Email Confirmation To Accept Bookings

Stop mass fake bookings by requiring and confirming contact details during booking.

Same Table Seating

Allow guests to be seated on the same table as other guests - Wagamama style! Great for communal dining or one off events like quiz nights.

Set Customistable Guest & Ticket Types

Specify different types of guests, like adults and children, create unique tickets for events, and set custom rules based on every ticket to run a dynamic event business.

Setup Variable Booking Durations

Change the length of bookings depending on the total number of guests, the specific session, or even let guests pick thier own session length.

Sync Booking Data Live With Google Sheets

Tired of having to manually export? Link with your Google account and we'll send booking data to you in real time.

Take Pre-Orders Online

Create menus and take pre-orders for large groups via online bookings.

Booking Notifications

Get alerted to changes in your bookings by email, SMS or webhooks, so you don't have to stay glued to a screen all day.

Diagnose Problems With Our Booking Debug Tool

All accounts have access to our easy to use debug tool which allows you to see why time slots are or are not available on your public form.

Easy To Follow Guides and Help

Breeze through setup and take control of our powerful tools with our updated help centre. Now including video guides!

Import Existing Bookings For Free

Save hours and make swapping services painless with a completely free data import offered on any of our paid accounts.

Industry leading Customer Service

Customer service that protects your business, and emergency support offered as standard and team members who can help achieve your (booking related) dreams.

International Booking Options

We may be founded in the UK, but we serve venues from Mexico to Australia with custom time zones, tax settings and currency support.

See Edits and Additions Quickly with Booking History

Our booking history is viewable per booking or venue wide, and keeps track of every new booking and every edit, giving you the information you need when you need it.

Configure Your Experienece

Disable and enable features from your main booking views and internal booking process and pick only what you want you and your team to see.

Create Custom Forms and Categories

Using Session Categories, even businesses with multiple events, sessions and activities can have booking forms that are easy to manage and visually appealing for customers.

Create Custom Themes and Match Brand Colours

Create your own theme and match your venue colours up perfectly with custom themes.

Powerful Customisation Options

Make the booking form feel your own, with your own logo, background and colours. Set initial messages and tweak nearly every area of the form.

Search Hundreds of Settings with Quick Search

Search every setting on the site in seconds and get straight to the parts of the site you need.

Create Seperate Floors & Areas

Take bookings for separate areas, for example indoor and outdoor seating - and put your guests in control of their experience.

Custom Booking Fields

Use custom booking fields to collect important or helpful information at the point of booking, and display that information in different ways to your team.

Custom Terms & Conditions

Ask customers to agree to your booking terms before they can complete their booking

Easy Create Custom Discounts & Coupons

Create discounts and coupons for money off whole or part of a booking deposit, set when discounts run or can be used, and make your own codes.

Manage Customer Feedback

Maximise your positive review amount while keeping negative reviews visible only to you using the exact system that's helped our own Board cafe become one of the best rated in the world.

Manage Temporary Venue Closure

Close down different sessions or entire months of your venue within moments, and let customers know whey they aren't able to book on that day.

Mobile Friendly Software Designed for Tablets and Phones

The BookingNinja website supports all modern tablet devices and phones, without the need for a separate app that needs constant updating.

Powerful Manual Bookings

Our manual booking system is designed for power, simplicity and speed and has been developed after years of listening to the needs and feedback of real venues.

Separate Gantt and List Views For All Bookings

Pick between two fully featured and customisable booking views at any time, see bookings for just the day, or pick custom date ranges.

SMS Confirmations & Reminders

Reduce your no-show rate, remind customers of important dates, increase customer satisfaction and give yourself a backup against the dread "spam filter"

Special Opening Times

Adjust your default opening times in seconds, copy existing times without having to start new and remove or delete different sessions with ease.

Take Payments During Booking

Using Stripe and thier powerful and secure checkout, we can take payments and deposits online using Google Pay, Apple Pay, and more.

Unlimited, Configurable Team Accounts

Create, edit and remove access to an unlimited number of team members. Change accounts to be able to edit and view different parts of the site, or simply the app for team members.

Virtually Push Tables Together With Table Chaining

Setup table chains to show the system which tables can join together and increase your venue capacity and booking options by as much as 30% within minutes.

Yield Management (Auto Table)

Automatically place guests on the best-suited table for your business, move guests, enable and disable tables and areas per session.

Live Venue Usage Stats & Powerful Analytics

Learn what's popular - and what isn't - based on real bookings and customer data. Filter by date and identify trends and concerns.

Manage Customers With Our CRM

Gather helpful information on your customers that extends beyond a single booking, take internal notes and see helpful stats and information on a single, searchable database.

Sell Add Ons Commission Free

Sell commission free add-ons, like drinks or experiences, at the same time as customers make their booking and generate brand new revenue streams.

Sell Gift Cards Commission Free

With over 25% of Gift Cards never redeemed, unlock a new profitable revenue stream by selling gift cards direct.

Send Marketing Emails Directly

Use already collected customer email and phone numbers to send customised marketing messages to encourage visits.