Pre-orders

Know What's
Coming.
Before They Arrive.

Let guests choose food, drinks & experiences ahead of time. Your kitchen gets prep time. Your guests get exactly what they want.

Start For Free

No credit card required. No contracts. Cancel anytime.

100% Built-In
No plugins or add-ons
Per-Guest Ordering
Every guest picks their own
Kitchen-Ready Printouts
Print by guest, table, or session
Features

Everything Your Pre-order System Needs

Menus, guest selection, modifiers, allergy tracking, deadlines, and printable summaries. All built in.

Menu Groups

Create multiple pre-order menus with categories and sections. Assign different menus to different booking sessions.

Per-Guest Ordering

Each guest selects their own items individually. Track who ordered what — perfect for set menus and group bookings.

Item Modifiers

Add customisation options to any item. Cooking preferences, sides, dietary swaps — guests choose exactly what they want.

Allergy Tracking

Guests flag their allergies and dietary requirements per person. Your kitchen sees everything before they walk in.

Deadlines & Reminders

Set advance notice periods. Automatic reminders nudge guests to complete their order before the cut-off time.

Printable Summaries

Print per-guest cards, full booking summaries, or kitchen prep lists. Multiple card designs with tip and pricing options.

How It Works

Three Steps. That's It.

1

Build Your Menu

Create a pre-order group, add categories and items, set modifiers, and configure rules. Two minutes per menu.

2

Guests Choose

After booking, guests receive a link. They pick their items per person, flag allergies, and submit before the deadline.

3

Kitchen Knows Everything

View summaries, print prep lists, and walk into service knowing exactly what every guest wants.

yourvenue.com/preorder/abc123
Pre-order for
Friday Night Dinner
3 Days Left
Sarah
James
Emily
Tom
Sarah's Selections
Burrata & Heritage Tomato
Starter · No modifications
Selected
Ribeye Steak 28-Day
Main · Medium-rare, chips
Selected
Allergies: Gluten-free, Nut allergy
Submit Order
Share Link
Guest Experience

A Pre-order Flow
Guests Will
Actually Complete

No app downloads. No account required. Guests get a shareable link, pick their items per person, flag allergies, and submit — all from their phone.

Shareable Link
One link per booking. Guests can pass it around — everyone orders independently.
Per-Guest Selection
Each guest picks their own starters, mains, desserts — with modifiers like cooking preferences and sides.
Allergy & Dietary Flags
Guests select from a predefined allergy list and add comments. Your team sees it all before arrival.
Admin Dashboard

Your Kitchen Command Centre

Build menus, track completions, print prep lists, and manage every pre-order from one place.

Menu Builder

Create pre-order groups with categories, sections, and items. Set required items, max quantities, display order, and toggle price visibility.

Categories Sections Drag & Drop

Completion Tracking

See at a glance which bookings have completed pre-orders and which need a nudge. Colour-coded time indicators show urgency.

Status View Time Alerts Per-Booking

Print Centre

Print per-guest cards, full booking summaries, or kitchen prep sheets. Choose card designs, show or hide prices, and add tip suggestions.

Guest Cards Prep Lists Tip Options

Rules Engine

Set category rules — max items per guest or per preorder, across specific categories. Control exactly how guests can order.

Per-Guest Per-Order Category Limits
Use Cases

Works For Every Venue

Restaurants

Set menus for large parties. Guests choose starters, mains, and desserts ahead of time. Kitchen preps with confidence.

Events & Functions

Wedding breakfasts, corporate dinners, private parties. Collect choices from every guest before the big day.

Afternoon Tea

Let guests pick their sandwiches, cakes, and dietary alternatives. No surprises, no waste.

Tasting Experiences

Wine flights, cocktail menus, food pairings. Guests select their experience track in advance.

Full Feature List

Every Feature, At a Glance

Everything included with the BookingNinja pre-order system. No add-ons, no hidden extras.

Menus & Items

Multiple pre-order groups per venue
Categorised menu sections
Parent categories for grouping
Custom display ordering (drag & drop)
Required and optional items
Maximum quantity limits per item
Item modifiers and customisations
Show or hide prices per group
Per-item comment fields
Link to existing POS/PAT categories

Guest Experience

Per-guest individual ordering
Shareable booking pre-order link
No account or app required
Mobile-optimised ordering flow
Allergy and dietary requirement flags
Guest comments and special requests
Real-time completion status
Order summary view per guest

Rules & Controls

Advance notice period (days before booking)
Minimum guest count to trigger pre-orders
Category rules: max items per guest
Category rules: max items per preorder
Lock and unlock pre-orders manually
Automatic locking after booking date
Session-level pre-order assignment
Enable or disable per booking session

Notifications & Reminders

Automatic pre-order reminder emails
Custom email subject for pre-order confirmations
Time-left countdown shown to guests
Colour-coded urgency indicators in dashboard

Printing & Export

Print per-guest order cards
Print full booking summaries
Kitchen prep list view
Multiple card designs
Show or hide item prices on printouts
Category titles on printouts
Tip percentage and tip text options
Per-guest or total tip display
Fold-over card format
Cut marks for easy separation
Pre-order data export
Pricing

Included. No Extra Cost.

Pre-orders are included on every BookingNinja plan. No upgrade required.

Included on all plans
£0

No extra charges for pre-orders

Unlimited pre-order groups
Unlimited menu items
Full guest ordering flow included
All admin & printing tools included
No per-booking charges
No per-guest charges
Start For Free

No credit card required. No contracts.

Explore More

More Ways to Run Your Venue

Every BookingNinja plan bundles these tools in. Take a look at what else you get.

WebsiteNinja

A full website builder with free design and setup.

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Memberships

Recurring subscriptions, member perks, and automated billing.

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Member Events

Let members host and fill their own events at your venue.

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Order at Table

Scan-to-order from the table, straight to your kitchen.

Learn more

Online Ordering

Delivery and collection orders from your own website.

Learn more

Point of Sale

A full till, kitchen display and cash-up, at no extra cost.

Learn more

Staff Rota

Build rotas, manage shifts, and share schedules with staff.

Learn more

Floor Plans

Draw your room, run service live, and let guests pick their table.

Learn more

Waivers

Waivers sent with every booking, signed per guest, chased automatically.

Learn more

Gift Vouchers

Sell branded vouchers online, let groups chip in to one card, and manage every balance.

Learn more

Analytics

Revenue, demand, attribution and forecasts. Zero spreadsheets.

Learn more

Venue Benchmarks

Free anonymous booking benchmarks across UK venues, refreshed nightly.

Learn more

Deposits & No-Shows

Deposits, prepayment or card capture, and charges for no-shows.

Learn more

Social Graphics

Design posts and posters that auto-fill with your events.

Learn more

Soft Play

Age-band pricing, school-holiday sessions, and party payments.

Learn more

Free for Charities

Registered charities get the Gold plan free. Discounts for CICs.

Learn more

Quandoo Alternative

Quandoo is closing. Switch to direct bookings with hands-on migration.

Learn more

See every feature

Browse the full BookingNinja feature list in one place.

All features

Ready to Know What's
Coming Before They Arrive?

Set up your first pre-order menu in under five minutes. No credit card. No contracts. Just less stress in the kitchen.

Start For Free

Free up to 75 bookings/month. Upgrade anytime.