TheFork charges nothing on bookings your own website and social pages bring in. The fee starts when a cover arrives through its marketplace or Tripadvisor, worked out as a percentage of your average bill per guest. What matters is which door your covers walk through, and what happens as that split shifts.
No credit card required. No contracts. Cancel anytime.
One door is free on TheFork. The other bills a percentage of your average bill per guest every time it opens, including for the regular it introduced you to two years ago.
If most of your covers already arrive through your own site, you are paying an unpublished subscription for a marketplace you hardly use. If most arrive through the marketplace, your fees climb with every good service. Neither end of that scale feels great.
TheFork's marketplace fee is set against your average bill per guest, so the table that orders well costs you more than the one that has a starter and leaves. BookingNinja is the same monthly figure whether the room is half empty or turning three times.
A diner who found you on the marketplace and keeps rebooking there keeps generating a fee. Book them on your own BookingNinja page and the second visit costs the same as the fiftieth, which is nothing extra.
Owners writing publicly about TheFork often raise the pressure to run heavy menu discounts to stay visible in the marketplace. That is their view rather than TheFork's stated policy, but nothing about BookingNinja asks you to cut your prices to get bookings.
Ticketed sessions, guest types priced individually, party bookings with a deposit per head, memberships and order at table all sit in the same system as the reservation book.
We are UK based and founder led. I build your venue with you, usually inside a working day, and the person who answers your email is the person who wrote the code.
Both run a reservation book. They part company on which bookings carry a fee and who holds the guest afterwards.
Monthly price published up front
Way to start without paying
Fee on marketplace covers, as a percentage of average bill per guest
Own-website and social bookings free of per-cover fees
Diner marketplace plus Tripadvisor distribution
Diner-facing loyalty points scheme
Floor plan and table management
Deposits, prepayment and card-guarantee no-show cover
Gift cards
Ticketed sessions with per-guest-type pricing
Memberships with recurring billing
Order at table from your own menu
| Feature | BookingNinja | TheFork |
|---|---|---|
| Monthly price published up front | Quote only | |
| Way to start without paying | Free Forever plan | |
| Fee on marketplace covers, as a percentage of average bill per guest | ||
| Own-website and social bookings free of per-cover fees | ||
| Diner marketplace plus Tripadvisor distribution | ||
| Diner-facing loyalty points scheme | ||
| Floor plan and table management | ||
| Deposits, prepayment and card-guarantee no-show cover | ||
| Gift cards | ||
| Ticketed sessions with per-guest-type pricing | ||
| Memberships with recurring billing | ||
| Order at table from your own menu | Pay at table |
TheFork does not charge commission on bookings from your own website, Instagram or Facebook. Its fee applies to bookings from the marketplace, Tripadvisor and partner channels, and is set as a percentage of your average bill per guest rather than a fixed amount per head. Its subscription is quoted case by case and is not published anywhere, so we list no figures for it. BookingNinja's monthly price is published, and card payments carry the usual Stripe processing charge plus a small platform fee of around 1%. Written from public information and correct as far as we can tell; check with TheFork for anything that has changed.
TheFork itself treats your own website and social bookings as commission free, which tells you where it thinks the value sits. BookingNinja makes that channel the entire product. The name, the email address, the marketing consent and the visit history land in your account and stay there.
TheFork Manager has a floor plan and a good one, so this is not where we claim some enormous gap. What we can say is that ours is on every plan rather than behind a quote, and it is the screen your team works from all night.
It is a serious product with a real audience behind it, and there are jobs it does that we do not.
Running both is a perfectly sensible answer, and plenty of restaurants do: the marketplace for discovery, BookingNinja for everyone who already knows the way. We are not going to ask you to switch off something that is working.
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CompareLive in about a day. A published monthly price, nothing charged per cover, no contract, and no card needed to open an account.
Free Forever plan: 50 no-payment bookings a month. Upgrade anytime.