Hire Bookings
That Count
Your Stock.

No. Equipment hire is included on every BookingNinja plan, including the Free Forever plan. Paid plans are a flat monthly price with a 1% transaction fee on payments, plus your Stripe or Square processing fees. On the Free Forever plan there is no monthly price and the customer pays a small booking fee instead. Neither fee is charged on the refundable damage deposit.

The deposit is charged with the booking and shown to the customer as its own refundable line. When the kit comes back you mark it returned: in good condition, the whole deposit is refunded to the card it was paid with. If something is damaged or missing you can keep part of it, with a reason, and the rest is refunded. We charge and refund rather than placing a hold on the card, because card holds usually lapse after about a week, which is no use for a castle booked a month ahead.

You set price bands by distance from your unit (for example up to 5 miles, up to 10 miles, up to 20 miles), a price per mile beyond the last band, the furthest you will deliver and, if you like, an order value over which delivery is free. Distance is measured in a straight line from your address to the customer's delivery address. The customer sees the price and roughly how far it is before they book. Beyond your furthest distance delivery is not offered, though items you let customers collect can still be booked for collection.

No. Each item has a stock count, and every booking is checked against it at the moment it is taken, online or by staff. The turnaround time you set before and after each hire is blocked out too. If a hire comes back late, its kit stays unavailable for later dates until you mark it returned.

Yes. You can let customers pay part of the hire when they book, with a minimum percentage you choose, and the balance by a set number of days before the hire. They get a reminder and can pay the balance online. The damage deposit is always taken in full at booking.

Yes. Staff create hires in the same editor, with the same stock and price checks. You can record a cash or card payment against it, or let the customer pay their balance online from their booking.

Not yet. Equipment hire is priced by the day, with prices for each length of hire, an extra-day rate and an optional weekend price. Hourly hire is planned. If you need it, for example for a hot tub booked for an afternoon, tell us and we will let you know when it arrives.

Yes. Equipment hire sits alongside sessions, parties, tickets and memberships in the same BookingNinja account, with one customer list, one set of payments and one bookings list. Hires never use up the capacity of your play sessions.