Keep the marketplace for discovery if it earns its keep. Move your direct and repeat bookings onto a channel you own, so you are not paying a seated-diner fee every time a regular comes back.
No credit card required. No contracts. Cancel anytime.
OpenTable sends real diners through the door. What it costs you is a fee on every one of them, for as long as they keep coming.
A regular who books through the app costs you the same as a stranger who has never heard of you. Take your network covers for a year, multiply by the fee, and you have the annual rent on that demand. BookingNinja is flat monthly, so a packed Saturday does not move the bill.
Bookings on your own site come with the name, the email and the consent, held in your account. You are building an audience rather than borrowing one.
A marketplace listing puts three other restaurants next to yours while the guest is deciding. Your BookingNinja page has one venue on it.
Deposits, prepayment and card capture are in every plan. A no-show costs the person who did not turn up, and there is no per-diner fee riding on the booking.
Guest types with their own prices, party bookings, memberships, gift cards and order-at-table are part of the product, not a higher tier.
We set your venue up for you in about a day, and the person answering your email is the person who wrote the code.
Both take restaurant bookings. The real difference is how the bill is calculated and where the guest relationship sits.
Flat monthly price, no fee per seated diner
Diner discovery marketplace
Booking journey with no rival venues alongside
Table & floor-plan management
Waitlist & walk-in seating
Deposits & no-show protection
Guest list held by the venue, not a network
Guest types with per-guest pricing
Venue-owned memberships & recurring billing
Gift cards
Order at table (QR ordering)
Pricing you can read before you speak to sales
UK-based, founder-led support and setup
| Feature | BookingNinja | OpenTable |
|---|---|---|
| Flat monthly price, no fee per seated diner | ||
| Diner discovery marketplace | ||
| Booking journey with no rival venues alongside | Own widget only | |
| Table & floor-plan management | ||
| Waitlist & walk-in seating | ||
| Deposits & no-show protection | ||
| Guest list held by the venue, not a network | Network-mediated | |
| Guest types with per-guest pricing | Experiences only | |
| Venue-owned memberships & recurring billing | Diner rewards points | |
| Gift cards | ||
| Order at table (QR ordering) | ||
| Pricing you can read before you speak to sales | Quote-led in the UK | |
| UK-based, founder-led support and setup |
OpenTable does not publish UK pricing and its UK plans appear to be quote-based, so we do not put figures against it here. Comparison based on publicly available information and accurate to the best of our knowledge; check OpenTable for the latest.
A booking that lands on your BookingNinja page arrives with the guest's details, their marketing consent and their history, and all of it stays in your account. Nothing stands between you and the people eating in your dining room.
During service the floor plan does the job the bookings list used to. Who is seated, who is due in ten minutes, which table has just paid, colour-coded on a map of your actual room.
Restaurants do more than seat covers now. Christmas menus with a deposit per head, a supper club on a monthly plan, a birthday party with a pre-order, phones ordering rounds at table 12. All of that runs in the same place as your bookings.
OpenTable is a serious product with a serious audience behind it, and operators rate it highly. There are cases where paying for the network is the right call.
A lot of restaurants run both: the marketplace for strangers, BookingNinja for the people who already know where you are. If that is how you want to work, we are happy to be the second system.
Weighing up a few booking systems? See how BookingNinja compares to the others.
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CompareLive this afternoon. Flat monthly pricing, nobody counting your covers, and no card needed to start.
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