DigiTickets sells admissions for visitor attractions and does it well. If your site also has a cafe, a farm shop kitchen or a party barn, you are running a second business that works in covers and sittings rather than tickets. BookingNinja handles both from one account, on your own domain, for a flat monthly price.
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An admission ticket is one visitor through a gate at a time slot. A cover is a named party sat at a specific table for a specific length of time, and then that table has to be free again. Attraction ticketing platforms count the first. BookingNinja counts both.
Tables have sizes, sittings have lengths, and a 90 minute lunch has to end so the next party can sit. BookingNinja works in tables and turn times. DigiTickets is documented as an attractions ticketing platform, with no restaurant floor plan or table management in its published product.
DigiTickets quotes per venue. Its own FAQ says ticketing is billed per transaction, per ticket or as a percentage of ticket sales, and it picks whichever works out cheapest for you over three months of trading. BookingNinja is flat monthly with no per-ticket fee, plus standard Stripe processing and a small platform fee.
Charge £10 a head for the Christmas grotto sitting, nothing for the under twos, and hold a card against the private dining room. Deposits, prepayment and no-show cover are set per session and per guest type rather than as one upfront ticket price.
Guests scan the code on the table, order and pay from their phone, and the order lands in the kitchen. DigiTickets covers food through on-site EPOS tills and kiosks, which is a different job to a guest ordering from their seat.
The family that booked Sunday lunch belongs to you. Their email, their marketing consent and every previous visit sit in your account, ready to email next February when bookings go quiet.
Both sell timed admissions. The split is what happens when those visitors want a table, and what you can find out about the price before you commit.
Flat monthly price published up front
Timed-entry and capacity admissions
Floor plans, tables and per-cover seating
Deposits and no-show cover per guest type
Order at table from the guest's phone
Memberships and annual passes
Gift cards and vouchers
Gift Aid and charity donations
On-site tills and self-service kiosks
Marketplace distribution such as Day Out With The Kids
Venue built for you and live in about a day
| Feature | BookingNinja | DigiTickets |
|---|---|---|
| Flat monthly price published up front | Quote-only | |
| Timed-entry and capacity admissions | ||
| Floor plans, tables and per-cover seating | Not documented | |
| Deposits and no-show cover per guest type | Ticket-led | |
| Order at table from the guest's phone | On-site EPOS | |
| Memberships and annual passes | ||
| Gift cards and vouchers | ||
| Gift Aid and charity donations | ||
| On-site tills and self-service kiosks | ||
| Marketplace distribution such as Day Out With The Kids | ||
| Venue built for you and live in about a day | Scoped rollout |
DigiTickets does not publish prices, so there are no figures of theirs to compare against. Where we have marked table management as not documented, that means we could not find it in their published product, not that we have tested and proved its absence. DigiTickets also does more on-site retail, EPOS and Gift Aid than we do. Accurate to the best of our knowledge; check with DigiTickets for the current position.
Admission software tells you 400 people are on site. It cannot tell you that the six top by the window is free at 1.15pm. Build your tearoom, terrace or party barn as a real room and the answer is on screen.
On a wet Saturday when the play barn empties into the cafe at noon, the floor plan is what your supervisor stands over. Seated in green, due in twenty minutes in amber, free and ready in grey.
We do not run a marketplace and we have no plans to. BookingNinja powers the channels you already own: your website, your newsletter, the QR code on the tearoom table. Nothing sits between you and the family booking.
There are attractions we should not be trying to win, and DigiTickets is a well established platform with over a thousand venues on it. Here is where it beats us.
If admissions are the whole business and the site runs on tills and kiosks, DigiTickets is the safer choice. If the cafe, the party bookings and the events barn are where your margin actually comes from, and you want that side of the operation to work as well as the gate does, we are worth half an hour of your time.
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CompareAdmissions and covers in one account. Flat monthly price, no fee per ticket, no long contract.
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