Gift Vouchers

Turn Quiet Days
Into Voucher
Sales.

Sell branded gift vouchers online, deliver them automatically, and let guests spend them when they book or visit.

No credit card required. No contracts. Cancel anytime.

No Per-Cover Fees
Flat pricing, even on your busiest nights
Free Forever Plan
All features, no card needed
Family-Run Support
Real people, not a call centre
Built In

Sell the Gift. Keep the Guest.

Your shop, checkout, delivery and voucher ledger all live beside your bookings.

Your Online Voucher Shop

Give customers a simple place to browse and buy your vouchers at any time, with no phone call or staff input needed.

Fixed or Flexible Values

Sell a £25 treat, a family visit, or let the buyer choose an amount between the minimum and maximum you set.

Branded Designs

Use your own voucher artwork and decide whether buyers get one design or a choice of approved designs at checkout.

Sent to the Right Person

Buyers can purchase for themselves or add a recipient, email address and personal message. The receipt and gift go where they should.

Spend During Booking

Let guests apply an eligible voucher code to an online booking, with its balance and your restrictions checked before it is accepted.

A Proper Voucher Ledger

See the opening value, current balance and every credit or spend. Partial redemptions stay on the same code until the balance is gone.

Entering recipient details for a Copper Kettle gift voucher on a phone
The Buying Experience

Bought in Minutes.
Ready to Gift.

Someone remembers a birthday on the train home. They can choose a voucher, write the message and pay from their phone before the next stop. Your team does not need to make a card or chase an address.

A clear voucher catalogue
Customers see the vouchers you have enabled, their descriptions, prices and available designs in one branded shop.
For me or for someone else
The buyer chooses who it is for, then adds the recipient name, email address and a message when it is a gift.
Secure online payment
The basket and customer details flow into your connected payment checkout before any live voucher is issued.
Delivery handled
After payment, BookingNinja creates the voucher, emails it to the recipient and sends the purchaser their receipt.
BookingNinja voucher editor for the Copper Kettle showing prices, validity and booking-use rules
Your Voucher Rules

A Voucher That Follows
Your Rules.

A cash-value voucher can work everywhere. A family pass might cover two adults and two children on selected sessions. Build both without workarounds, and BookingNinja checks the rules when the code is used online.

Set the value your way
Choose a fixed selling price and value, or allow custom amounts within a range you control.
Choose when it can be used
Add valid-from and valid-until dates, plus a duration for every generated voucher.
Limit what it covers
Restrict a voucher to selected booking sessions or specific guest types and quantities when the offer calls for it.
Control the artwork
Assign a default design or let the customer choose from the exact designs you whitelist for that voucher.
Copper Kettle gift voucher management overview showing products, values, balances and controls
After the Sale

Every Pound,
Accounted For.

A voucher may be bought in December, partly spent in February and finished in April. The same code keeps its balance and history throughout, so staff can answer questions without digging through emails or spreadsheets.

Check any balance
Look up a code and see its current value, expiry and complete transaction history before you accept it.
Redeem all or part
Spend only what the guest uses and leave the rest available, or credit the balance when you need to correct it.
Extend and resend
Add time to a voucher, resend it to an email address, or issue a code manually for an in-venue sale or goodwill gesture.
Sales join the customer record
Buyer and recipient emails link to your CRM, while voucher revenue stays visible in your commerce reporting.
And More

Everything Around the Voucher

The small controls that keep voucher sales tidy once they become part of the working day.

Products & Checkout

Create several voucher products with their own names, descriptions, prices and values
Temporarily disable a voucher or keep it hidden from the public catalogue
Collect the extra information you need with voucher-specific custom fields
Sell more than one voucher in the same basket and keep each generated code separate

Delivery & Follow-up

Generate a unique branded voucher image for every issued code
Send the gift to the recipient and a purchase receipt to the buyer
Notify your team when a voucher sells and connect sales to voucher webhooks
Resend a purchased voucher when an email was mistyped or lost

Redemption Controls

Allow or block online booking redemption per voucher product
Reject codes that are empty, expired, not yet valid or outside their allowed sessions
Apply guest-type quantities before the voucher discount reaches the booking total
Keep an audit trail for generation, booking payment, manual credit, spend and time added

Customers & Reporting

Link both the buyer and recipient to customer records by email
Include gift voucher sales in commerce analytics on their purchase date
Trigger your own email, SMS or webhook follow-up when voucher events happen
FAQ

Gift Voucher Questions, Answered

Can customers buy gift vouchers online?
Yes. BookingNinja gives your venue a public voucher catalogue and purchase flow. Customers choose a voucher, add it to their basket, enter the delivery details and pay online before the live code is created.
Can the customer choose how much the voucher is worth?
Yes, if you enable flexible values for that voucher. You set the minimum and maximum amount. You can also sell fixed-price vouchers where the selling price and redeemable value are controlled by you.
Can a buyer send the voucher straight to someone else?
Yes. They can choose that the voucher is a gift, add the recipient name and email address, and write a personal message. The recipient gets the voucher while the buyer receives the purchase receipt.
Can guests use a voucher when they book online?
Yes, when online booking use is enabled for that voucher. BookingNinja checks the code, remaining balance, validity dates, booking session and any guest-type limits before adding the voucher to the booking total.
Can I restrict a voucher to certain sessions or ticket types?
Yes. A voucher can be limited to selected booking sessions and to specific guest types with allowed quantities. You can also set valid-from and valid-until dates, so a seasonal offer only works when you intend it to.
Can I use my own gift voucher designs?
Yes. Assign your own design to a voucher product, or let the customer choose from a set of designs you approve. BookingNinja generates the finished voucher with the recipient, message, value and unique code filled in.
What happens if a voucher is only partly spent?
The amount used is deducted and the rest stays on the same code. Staff can see the current balance and transaction history, add credit, record another spend, extend its life or resend it when needed.
Is the voucher system included in every plan?
Yes. Gift voucher products, online sales, delivery and voucher management are included on every BookingNinja plan, including Free Forever.
Explore More

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Every BookingNinja plan bundles these tools in. Take a look at what else you get.

Ready to Sell
Something Worth Giving?

Put your first voucher on sale today. No credit card, no contracts.

Free Forever plan: 50 no-payment bookings a month. Upgrade anytime.