Group Together Guests with Group Codes
Got limited tables and often find groups are booking independently from each other using those tables up? Group codes allows people to join their friends booking.
What are Guest codes?
Community venues, like adventure centres and soft play cafes, often receive numerous small individual bookings. When these customers arrive, they often know each other and end up sitting together at a few tables, leaving plenty of free space that could have been booked out.
Group codes give every customer a unique five-digit code at the end of their booking. They can share this code with others who are joining them, and when those people make their own bookings, they can enter the code to be seated at the same table with their friends, up to the table's defined maximum guest count.
BookingNinja will dynamically move guests onto larger tables as their group size increases, and if a single guest's booking cancels, it will automatically adjust to the best table for the group's new size. Why are they helpful?
Maximizes your venues space, increasing availability and sales. We've seen over a 20% increase in real capacity for venues using this feature.
Makes your venue easier and simpler for friend groups to book than other venues, which may require more logistic or phone calls from customers.
The codes are easy for customers to use and understand, and remain nice and short to make inputting them quick and hassle free.
Complexity - 1
Tier - Starter, Gold
Screenshots
Screenshot showing group code being displayed
Showing a group code accepted
👀 See Also
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Your data is yours, and you shouldn't have to ask for it. Export your booking and customer information into multiple formats at any time.
Decrease No Shows With Card Capture
Card Capture, where card details are taken, but not charged, is the number one way to reduce no shows and reduce empty covers. It's offered free on BookingNinja.
Variable Booking Duration
Change the length of bookings depending on the total number of guests, the specific session, or even let guests pick thier own session length.