Unlimited Enquiry Forms

What are Enquiry Forms? 

Enquiry Forms let your customers ask questions or request special arrangements instead of making an immediate booking. They're perfect for handling complex requests, group bookings, or when customers just want more info before committing.

Tailored to your business needs 

Create as many different enquiry forms as your business requires. Want separate forms for wedding bookings, corporate events, and general questions? No problem. Each form can be customised with its own fields and sent to different team members, ensuring the right people handle the right requests.

The days of generic "contact us" forms are over. With custom fields, you can collect exactly the information you need upfront. Ask about group size, preferred dates, special requirements, or anything else relevant to your business. This means less back-and-forth with customers and more productive first conversations.

Place them exactly where you need them 

Flexibility is key with BookingNinja's enquiry forms. Embed them directly on your website for a seamless look that matches your brand. Add them to specific pages like "Corporate Events" or "Private Parties" to capture enquiries in context. You can also generate unique links to share on social media or in email campaigns, perfect for promoting special events or seasonal offerings.

Don't want customers to miss the option? Add enquiry buttons directly on your booking form, giving customers an alternative when they're not quite ready to commit. This intelligent placement means you're capturing interest at exactly the moment customers are considering your services.

Never miss an opportunity 

Every enquiry lands in two places: your email inbox for immediate notification and your BookingNinja dashboard for organised management. This dual system ensures nothing falls through the cracks, even during your busiest periods.

Within your dashboard, you can tag enquiries ("Urgent," "Wedding," "Needs Quote" etc), and track their status from new to resolved. You can also jump to details about the customer, including any previous bookings they have made.

Keep the conversation flowing 

Respond directly to enquiries through the dashboard to maintain a complete history of your customer communications. No more digging through cluttered email threads or wondering if someone already replied. Everything stays organised in one place, accessible to your whole team.

This centralised approach means any staff member can pick up the conversation if needed. When a customer calls to follow up, anyone can check the status and previous communications without delay.