SMS Reminders
Reduce your no-show rate, remind customers of important dates, increase customer satisfaction and give yourself a backup against the dread "spam filter"
Get Started
Ready to try it?
Join thousands of venues using SMS Reminders to grow their business.
Related Features
Send Automated Post Visit Review Requests
Maximise your positive review amount while keeping negative reviews visible only to you using the exact system that's helped our own Board cafe become one of the best rated in the world.
Create Enquiry Forms, and Manage Responses
Embed or Link to your enquiry forms & capture customer information, add custom fields and respond directly within your BookingNinja control panel.
Attach notes to customers to make them feel valued, or block problematic customers.
Ensure your customers feel remembered with notes that can be applied and recalled each time a customer books, or block a problematic customer from booking at all.
What are SMS Confirmations and Reminders?
In addition to the email reminders, you can enable SMS messages for customers to receive at a specified time period before their booking; for example 24 hours before their booking is due to start; reminding customers about their upcoming booking and dramatically reducing no-show rates!
You can also have booking confirmations sent to your phone, too!
This service is provided on all accounts, but we do charge per text because we have to pay providers to send each SMS. We do not profit from this charge at all - we've made it as affordable because we've seen how much it can reduce no-show rates. The per SMS sent charge is less than 0.04p.
Why are SMS Reminders helpful?
- Some people just don't read their emails very often, but do check their phones.
- If an email has gone to spam, or otherwise been missed, SMS reminders provide a safety need and make sure customers have every chance to see thier information.
- Although SMS cost money to send, we believe if they can reduce accidental no show by even one booking a month, they are well worth the upfront cost.
- We support over 200 countries mobile networks, making them the second best way (after email) to ping customers with information.
See SMS Reminders in action
More Ways to Run Your Venue
Every BookingNinja plan bundles these tools in. Take a look at what else you get.
WebsiteNinja
A full website builder with free design and setup.
Learn moreMemberships
Recurring subscriptions, member perks, and automated billing.
Learn moreMember Events
Let members host and fill their own events at your venue.
Learn morePre-orders
Guests choose food and drink before they arrive.
Learn moreOrder at Table
Scan-to-order from the table, straight to your kitchen.
Learn moreOnline Ordering
Delivery and collection orders from your own website.
Learn morePoint of Sale
A full till, kitchen display and cash-up, at no extra cost.
Learn moreStaff Rota
Build rotas, manage shifts, and share schedules with staff.
Learn moreFloor Plans
Draw your room, run service live, and let guests pick their table.
Learn moreWaivers
Waivers sent with every booking, signed per guest, chased automatically.
Learn moreGift Vouchers
Sell branded vouchers online, let groups chip in to one card, and manage every balance.
Learn moreAnalytics
Revenue, demand, attribution and forecasts. Zero spreadsheets.
Learn moreVenue Benchmarks
Free anonymous booking benchmarks across UK venues, refreshed nightly.
Learn moreDeposits & No-Shows
Deposits, prepayment or card capture, and charges for no-shows.
Learn moreSocial Graphics
Design posts and posters that auto-fill with your events.
Learn moreSoft Play
Age-band pricing, school-holiday sessions, and party payments.
Learn moreFree for Charities
Registered charities get the Gold plan free. Discounts for CICs.
Learn moreQuandoo Alternative
Quandoo is closing. Switch to direct bookings with hands-on migration.
Learn moreSee every feature
Browse the full BookingNinja feature list in one place.
All featuresA Booking Platform for 2026, not 1995
Escape the clutches of antiquated booking platforms with their locked-in contracts and high fees. Go independent with BookingNinja and experience true power and flexibility.