SMS Reminders

Reduce your no-show rate, remind customers of important dates, increase customer satisfaction and give yourself a backup against the dread "spam filter"

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What are SMS Confirmations and Reminders?

In addition to the email reminders, you can enable SMS messages for customers to receive at a specified time period before their booking; for example 24 hours before their booking is due to start; reminding customers about their upcoming booking and dramatically reducing no-show rates!

You can also have booking confirmations sent to your phone, too!

This service is provided on all accounts, but we do charge per text because we have to pay providers to send each SMS. We do not profit from this charge at all - we've made it as affordable because we've seen how much it can reduce no-show rates. The per SMS sent charge is less than 0.04p. 

Why are SMS Reminders helpful?

  • Some people just don't read their emails very often, but do check their phones.
  • If an email has gone to spam, or otherwise been missed, SMS reminders provide a safety need and make sure customers have every chance to see thier information.
  • Although SMS cost money to send, we believe if they can reduce accidental no show by even one booking a month, they are well worth the upfront cost.
  • We support over 200 countries mobile networks, making them the second best way (after email) to ping customers with information.

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See SMS Reminders in action

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