Capture Card Details And Charge Later

What is Card Capture? 

Card Capture securely stores a customer's payment details without immediately charging them, giving you the flexibility to process payments at a later time. This feature is primarily utilised by venues seeking protection against "no-shows" – when customers fail to honor their reservations. 

While most competitors charge extra for this capability as a premium add-on, we include Card Capture as a standard feature across all our plans, including our free tier, because we consider it an essential service for businesses. 

Other Use Cases:

Though often used as a way to capture card details in case of a no-show, our card capture feature allows you to specify a maximum capture amount and then subsequently charge the customers card any amount up to that maximum, so it can also be used to capture card details and then charge later once the final cost is known, for example for parties or other events that may require some communication. 

Why is Card Capture Valuable for Your Business? 

Our internal data demonstrates that implementing Card Capture reduces no-show rates, significantly improving booking reliability. Unlike upfront payment requirements, Card Capture rarely causes customers to abandon the booking process, which helps maintain your conversion rates.

You'll enjoy complete flexibility with Card Capture's customizable options – set flat fees, per-person charges, or apply it selectively to specific sessions and days based on your business needs. We leverage Stripe's secure payment infrastructure, supporting Apple Pay, Google Pay, and Link for enhanced customer convenience and security. With Stripe there are no costs unless you actually initiate a charge against the customers account, and as always we charge absolutely nothing for payments. 

This integration provides peace of mind that customer payment details remain protected even in the event of a data breach, as sensitive information is stored with Stripe rather than on your systems. Customers appreciate the streamlined experience of using their saved payment methods, reducing friction in the booking process.

Card Capture serves as a powerful commitment device, ensuring customers take their bookings seriously without creating additional administrative burden for your staff. You maintain full control over when and how much to charge, allowing for flexible enforcement of your cancellation policies. Best of all, implementation requires no technical expertise – simply enable the feature within your dashboard to start protecting your business against no-shows today.