Custom Booking Fields and Questions
Use custom booking fields to collect important or helpful information at the point of booking, and display that information in different ways to your team.
Get Started
Ready to try it?
Join thousands of venues using Custom Booking Fields and Questions to grow their business.
Related Features
Configure Your Experienece
Disable and enable features from your main booking views and internal booking process and pick only what you want you and your team to see.
Create Custom Forms and Categories
Using Session Categories, even businesses with multiple events, sessions and activities can have booking forms that are easy to manage and visually appealing for customers.
Create Custom Themes and Match Brand Colours
Create your own theme and match your venue colours up perfectly with custom themes.
What are Custom Booking Fields?
Most of time you'll need to know a customer name and an email. Sometimes you might need a little extra though. Our custom booking fields allow you to ask customers just about anything you'd like as part of the booking process.
This information can be collected with a simple tick box, a longer input field or even a text area to collect larger amounts of information. You can have as many custom fields on your booking form as you'd like so no matter your unique requirements you can morph your booking form into exactly what you need. Why are Custom Booking Fields Useful?
The information the user inputs is clearly displayed on the booking listings page so you can make informed decisions with the help of custom booking fields.
Custom booking fields can make it easier to get and find detailed information from your customers. This, in turn, makes thier experience smoother and quicker.
We find that customers often forget when you ask them information and are very happy when you remember things at the time of thier booking they thought they would have to tell you.
Fields can be marked as both optional and required, so you don't overwhelm customers during the process
They can be set uniquely for every session or event, but they can also be set globally so you don't have to keep remaking them for every new events
See Custom Booking Fields and Questions in action
More Ways to Run Your Venue
Every BookingNinja plan bundles these tools in. Take a look at what else you get.
WebsiteNinja
A full website builder with free design and setup.
Learn moreMemberships
Recurring subscriptions, member perks, and automated billing.
Learn moreMember Events
Let members host and fill their own events at your venue.
Learn morePre-orders
Guests choose food and drink before they arrive.
Learn moreOrder at Table
Scan-to-order from the table, straight to your kitchen.
Learn moreOnline Ordering
Delivery and collection orders from your own website.
Learn morePoint of Sale
A full till, kitchen display and cash-up, at no extra cost.
Learn moreStaff Rota
Build rotas, manage shifts, and share schedules with staff.
Learn moreFloor Plans
Draw your room, run service live, and let guests pick their table.
Learn moreWaivers
Waivers sent with every booking, signed per guest, chased automatically.
Learn moreGift Vouchers
Sell branded vouchers online, let groups chip in to one card, and manage every balance.
Learn moreAnalytics
Revenue, demand, attribution and forecasts. Zero spreadsheets.
Learn moreVenue Benchmarks
Free anonymous booking benchmarks across UK venues, refreshed nightly.
Learn moreDeposits & No-Shows
Deposits, prepayment or card capture, and charges for no-shows.
Learn moreSocial Graphics
Design posts and posters that auto-fill with your events.
Learn moreSoft Play
Age-band pricing, school-holiday sessions, and party payments.
Learn moreFree for Charities
Registered charities get the Gold plan free. Discounts for CICs.
Learn moreQuandoo Alternative
Quandoo is closing. Switch to direct bookings with hands-on migration.
Learn moreSee every feature
Browse the full BookingNinja feature list in one place.
All featuresA Booking Platform for 2026, not 1995
Escape the clutches of antiquated booking platforms with their locked-in contracts and high fees. Go independent with BookingNinja and experience true power and flexibility.