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See Industry leading Customer Service in action
Customer service that protects your business, and emergency support offered as standard and team members who can help achieve your (booking related) dreams.
Join thousands of venues using Industry leading Customer Service to grow their business!
Get alerted to changes in your bookings by email, SMS or webhooks, so you don't have to stay glued to a screen all day.
Learn moreAll accounts have access to our easy to use debug tool which allows you to see why time slots are or are not available on your public form.
Learn moreBreeze through setup and take control of our powerful tools with our updated help centre. Now including video guides!
Learn moreWe understand that booking software isn't just another monthly subscription, it's a vital part of your business, so customer service is a vital part of ours.
Every paid account has access to live chat, which is our main method of support. You'll find us there from 9AM - 6PM every day within UK hours. Out of hours, we also offer emergency support and are monitoring the site status and emails at all times of the day.
But customer service isn't just about when we're open, it's about how we handle things too. Unlike bigger companies, we don't outsource CS to external companies in far off locations, we don't have robots do our work and we don't hire or work with anyone that hasn't previously worked in hopsitality and events alongside tech.
That means you'll always be speaking to people who know BookingNinja inside and out, and it means that problems we can't resolve on the spot go straight over to technical members to be logged and priotised. We update mulitple times a month with bug fixes, features and quality of life improvements.
See Industry leading Customer Service in action
Escape the clutches of antiquated booking platforms with their locked-in contracts and high fees. Go independent with BookingNinja and experience true power and flexibility.