Custom Terms & Conditions
Ask customers to agree to your booking terms before they can complete their booking
What are Custom Terms & Conditions?
The more complex your in-venue experience, the more information people need before they book.
Think of our customer booking Terms and Conditions feature as a safety net. It allows you to specify certain conditions or requirements for each booking to ensure that your patrons are fully aware of what their reservation entails.
Whether you want to set minimum spend conditions, implement cancellation policies, or specify other unique conditions for particular events or booking types, our session specific customer Terms and Conditions feature has got you covered.
Why are they useful?
Your customers get all the necessary information in plain English while booking, rather than having to have a list of rules read to them on arrival.
Your team will know anyone walking in the door will already have agreed to the terms, making disputes easier to handle and reduce time on admin.
You can move all your detailed booking information into the end of the form, when customers or more committed, vs. the start of your form, where a lot of information may cause them to drop out.
More information online reduces the need for customers to call and email you in the time between making the booking and arriving in venue.
Complexity 1
Tiers - Starter, Gold
Screenshots
Adding Terms & Conditions in the Admin Panel
You can define terms and conditions for each session you have, or use a global terms and conditions!
Users Must Agree Terms & Conditons To Book
👀 See Also
Temporary Venue Closure
Close down different sessions or entire months of your venue within moments, and let customers know whey they aren't able to book on that day.
Easy Discounts & Coupons
Create discounts and coupons for money off whole or part of a booking deposit, set when discounts run or can be used, and make your own codes.
Unlimited, Configurable Team Accounts
Create, edit and remove access to an unlimited number of team members. Change accounts to be able to edit and view different parts of the site, or simply the app for team members.