In-Venue Customer Messaging

In Venue Messages

Instantly communicate with customers while they're in your venue, allowing you to increase your sales and customer satisfaction.  

In Venue Messages is a powerful new feature that lets you send targeted communications to guests currently checked into your establishment. Whether through email or SMS, you can reach everyone in your venue simultaneously with important updates, offers, or information - all from a simple dashboard on your device.

Allowing you to enhance service without interrupting your customers' enjoyment.

What can you do with In Venue Messages?

Send timely notifications to guests currently checked into your venue. Some practical uses include:

• Let customers know about last orders 15 minutes before closing time to drive those final sales
• Remind guests when their booking slot is ending to ensure smooth transitions between groups
• Announce spontaneous happy hour deals when you need to move specific stock
• Notify everyone about surprise entertainment or events starting soon
• Send weather warnings for outdoor seating areas
• Alert guests about important updates (like kitchen delays)

Simple pricing

• Email messages: Unlimited and included free for all customers
• SMS messages: Charged at just 0.04p per message (which is the wholesale rate, we don't earn anything from this!)

Save time with templates

Create and save message templates for situations that come up regularly. With just a few clicks, you can notify everyone in your venue about important information - no need to type out the same message again and again!

Get your message across quickly and easily, whether you're reminding guests about last orders or promoting a special offer on that gin you overordered!